After an incredible 5 weeks in our Jucy Condo Campervan, we decided to stick with the same company for our last night in Auckland (and New Zealand) and stay at the Jucy Hotel. We were really looking forward to a nice night, in a private room, with plenty of space and comfy beds.
But unfortunately, all was not as it seemed. When we arrived and checked into our room, we found that the triple room we had paid for actually meant a teeny tiny space with one double bed and one single (as a bunk bed). Now, we are not averse to sharing beds at all (we’d just spent over a month sharing in the campervan), but when you’ve paid more for a nicer room, you at least expect a bed each! Apparently though, this is Jucy’s policy…to get three beds, you need to pay for a Quattro room, a fact no one told us at the time of booking.
For our one night there, we paid $89 for the room, and were led to believe this was a discounted price for being Jucy customers. However upon complaining about our room, we found out we’d been lied to on a number of occasions, not only about the room itself but about the price and the supposed discount. We actually paid more in person than was advertised on the website…madness! We were also put into the hostel side of the building and not the hotel, where we originally thought we’d booked into.
In the end, after a few negotiations (with the thoroughly unhelpful staff), we managed to get moved into a Quattro room at no extra cost, although still in the hostel and with shared bathrooms. The bathrooms themselves were also a bit strange, with separate showers and toilets, and it wasn’t the cleanest, but fine as bathrooms go. There is also a lounge area with a tv and a small but sufficient kitchen if you fancy cooking your own food. The hostel has (rubbish) computers for its guests to use and the wifi isn’t free either which is a bit of a shame.
The one redeeming quality of the Jucy Hotel/hostel is the location. It’s about 5 minutes walk from Queen Street and all the nice bars and restaurants along the waterfront are also only just a short walk away.
So overall, this place is fine, but I wouldn’t necessarily recommend it…there are plenty of cheaper (and nicer) places to stay in the city.
Dates stayed: 19 April 2012
Value for Money: 55%